Shipping Policy

At Gibson Overseas, Inc., we ensure a smooth shopping experience from the moment you place an order. Our Shipping Policy outlines how we process, handle, and ship your items to ensure fast and safe delivery.

Our Shipping Approach
To provide efficient and eco-conscious delivery:
✔ Products are shipped directly from trusted manufacturing facilities and fulfillment centers
✔ We reduce packaging waste and offer faster delivery options
✔ Our approach ensures fair pricing without inflated retail markups

1. Order Processing & Shipping Costs
Processing Time:
Please allow 2–5 business days for order review and packaging before shipment. During peak times (holidays/special promotions), processing may extend up to 6 business days.

Shipping Fee:
A flat fee of $6.99 applies to all orders, regardless of location.

2. Estimated Delivery Time
Estimated delivery times depend on your region:
✔ United States: 8 – 14 business days
✔ Canada / UK / Australia: 10 – 16 business days
✔ Other International Locations: 14 – 21 business days

Note: High-volume seasons or customs processing may slightly affect timing.

3. Tracking Your Order
Once your order ships, we’ll send you an email with tracking information.
✔ Tracking may take 1–3 business days to activate
✔ Delayed tracking updates don’t mean your order is lost — it’s still on its way

4. International Shipments & Customs
For international orders, shipments are sent DDU (Delivered Duty Unpaid).
✔ Customs duties, taxes, or additional fees are the customer’s responsibility
✔ Gibson Overseas, Inc. is not liable for delays caused by customs

Fees are generally low for small lifestyle/home items, but regulations vary by country.

5. Changes or Cancellations
We process orders quickly to get them to you faster.
✔ To request changes or cancellations, email us at service@rleklvion.com within 12 hours of purchase
✔ Orders that have entered processing cannot be modified or canceled

6. Lost or Damaged Packages
If your package is damaged or lost:
✔ Damaged Items: Send a photo within 72 hours of delivery for a free replacement
✔ Lost in Transit: If the carrier confirms your order is lost, we’ll send a free replacement

Thank you for choosing Gibson Overseas, Inc.
We’re committed to delivering your products safely, sustainably, and reliably so you can enjoy the moments that matter most.